The Dental Barn is committed to protecting your privacy and handling your personal data with transparency and care.
We comply with the Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and guidance provided by the Information Commissioner’s Office (ICO).
All personal data is processed by our team in accordance with strict confidentiality and data protection standards. Information is collected with your consent and is necessary for providing safe and effective dental care. When registering with the practice, patients are required to provide personal details such as name, address, email address, and telephone number.
This information is used to manage your care, including appointment reminders, communication regarding treatment, referrals, and where applicable, relevant updates or offers. We also collect medical history and oral health information to ensure treatments are tailored to your individual needs.
We do not share your personal data with third parties unless required for your care or where a trusted provider processes data on our behalf under strict contractual agreements. Where referrals to other practitioners or healthcare providers are necessary, we will always seek your consent before sharing your information.
Non-patient data:
- Personal data relating to employees, contractors, and affiliates
- Special category data, including health information and relevant background checks, for employment and compliance purposes
Data storage:
- Secure physical records
- Encrypted digital systems compliant with UK data protection standards
- Practice management software used to store patient records securely
Lawful basis for processing:
We process personal and special category data where necessary for the provision of healthcare, medical diagnosis, and the management of healthcare services, in line with UK law.
- Consent of the individual
- Performance of a contract for dental care services
- Legal and regulatory obligations
Data retention:
- Patient records: minimum of 10 years (longer where clinically required)
- Staff records: 6 years
- General enquiries and other data: up to 2 years
Your rights:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure (where legally applicable)
- The right to restrict processing
- The right to data portability
- The right to object
You may withdraw consent for marketing communications at any time and request updates or corrections to your personal data. Patients are entitled to request a copy of their records, which will be provided within one month.
Feedback and complaints:
If you have concerns about how your data is handled, you can contact the Information Commissioner’s Office (ICO):
Telephone: 01676611000
Website: https://ico.org.uk
You can also contact The Dental Barn directly:
- Email: info@thedentalbarn.co.uk
- Telephone:01676611000
We welcome all feedback and will respond to any concerns promptly and professionally.
